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UX Designer

Job Title: UX Designer
Contract Type: Permanent
Location: Singapore
Industry:
Salary: SG$4500 - 5500
Start Date: Jan 2019
Contact Name: April Hoon
Contact Email: april@savvycreativeglobal.com
Job Published: October 12, 2018 12:00

Job Description

​We are working with an integrated creative agency and they are seeking for a UX Designer to join their team and be part of a key FMCG client. 

Role: 

  • ​Lead the UX pillar of the digital team.

  • Execute and participate in Lean-Agile UX methods to deliver customer validated designs in quick iteration

  • ​Lead and participate in UX Research to validate or capture customer needs​

  • Use primary and secondary research and analysis methods, including Lean UX, moderated and unmoderated usability or optimisation studies to define best in class customer experiences across all channels 

  • Create wireframes, flows, functional specs and prototypes​

  • Create, build, manage and activate marketing automation (MA) campaigns. Including developing campaign architecture or decision trees to plan engaging, targeted and optimised MA campaigns.​

  • ​Respectfully challenge assumptions and engage others in dialogue to resolve issues and push user centric thinking​

  • Switch gears quickly and work on multiple projects at once​

  • Assist with the creation and maintenance of a reusable asset library (templates, patterns and components)​

  • Provide oversight of external agency involvement as needed

  • Coach global deployment leads and strategists to ensure there is understanding of UX within other teams, local markets and agencies.

  • Integrate and coordinate implementations with other team members to ensure a holistic user experience

  • Assist and lead planning, coordination and conducting evaluative usability testing throughout the design process.

  • Translate complex technical and business requirements into research.

  • Assist with the clarification and prioritization of enhancement ideas, as requested

  • Contribute to the project vision, and roadmap. Identify opportunities, through analytics, competitive analysis and user research

  • Partner with business/country stakeholders, Customer Insights and Analytics teams to continually identify opportunities to improve the website experience

  • Partner with Design & Brand teams to monitor and influence delivery of Brand for digital products 

  • Provide communication to stakeholders, clients, related teams and agency partners on UX findings and recommendations when required 

  • Evangelize research findings to diverse audiences through written reports and oral presentations

Requirements: 

  • ​Bachelor degree, in related field, Human Factors/Human Computer Interaction, Library Sciences, Cognitive Science or Technical Communications preferred

  • Minimum of 2 years combined experience as an information architect and/or user experience architect

  • Minimum 1 years’ experience with Axure, Omnigraffle or Visio, Axure preferred

  • Minimum 1 years’ experience with Photoshop or InDesign to support prototype creation

  • Working knowledge of HTML, CSS, Adobe Dreamweaver, Excel and Salesforce​

  • Experience utilizing online user testing & optimization tools, such as UserZoom, Userlytics, Loop11, Optimizely​

  • Ability to make recommendations and present complex information to non-technical audiences

  • Ability to thrive within a Lean UX or Agile environment

  • Strong time management skills and the ability to be self–directed

  • Excellent communication and presentation skills

  • Retail or E-Commerce experience with focus on product data or search

  • Experience creating designs for International audiences

  • Experience delivering projects around the Asia Pacific region

  • Experience of delivering projects within an Agile Scrum framework

  • Delivered B2B and B2C projects

If this sounds like you, please send your CV to April@savvycreativeglobal.com​