UX Designer

​We are working with an integrated creative agency and they are seeking for a UX Designer to join their team and be part of a key FMCG client. 

Role: 

• ​Lead the UX pillar of the digital team.

• Execute and participate in Lean-Agile UX methods to deliver customer validated designs in quick iteration

• ​Lead and participate in UX Research to validate or capture customer needs​

• Use primary and secondary research and analysis methods, including Lean UX, moderated and unmoderated usability or optimisation studies to define best in class customer experiences across all channels 

• Create wireframes, flows, functional specs and prototypes​

• Create, build, manage and activate marketing automation (MA) campaigns. Including developing campaign architecture or decision trees to plan engaging, targeted and optimised MA campaigns.​

• ​Respectfully challenge assumptions and engage others in dialogue to resolve issues and push user centric thinking​

• Switch gears quickly and work on multiple projects at once​

• Assist with the creation and maintenance of a reusable asset library (templates, patterns and components)​

• Provide oversight of external agency involvement as needed

• Coach global deployment leads and strategists to ensure there is understanding of UX within other teams, local markets and agencies.

• Integrate and coordinate implementations with other team members to ensure a holistic user experience

• Assist and lead planning, coordination and conducting evaluative usability testing throughout the design process.

• Translate complex technical and business requirements into research.

• Assist with the clarification and prioritization of enhancement ideas, as requested

• Contribute to the project vision, and roadmap. Identify opportunities, through analytics, competitive analysis and user research

• Partner with business/country stakeholders, Customer Insights and Analytics teams to continually identify opportunities to improve the website experience

• Partner with Design & Brand teams to monitor and influence delivery of Brand for digital products 

• Provide communication to stakeholders, clients, related teams and agency partners on UX findings and recommendations when required 

• Evangelize research findings to diverse audiences through written reports and oral presentations

Requirements: 

• ​Bachelor degree, in related field, Human Factors/Human Computer Interaction, Library Sciences, Cognitive Science or Technical Communications preferred

• Minimum of 2 years combined experience as an information architect and/or user experience architect

• Minimum 1 years’ experience with Axure, Omnigraffle or Visio, Axure preferred

• Minimum 1 years’ experience with Photoshop or InDesign to support prototype creation

• Working knowledge of HTML, CSS, Adobe Dreamweaver, Excel and Salesforce​

• Experience utilizing online user testing & optimization tools, such as UserZoom, Userlytics, Loop11, Optimizely​

• Ability to make recommendations and present complex information to non-technical audiences

• Ability to thrive within a Lean UX or Agile environment

• Strong time management skills and the ability to be self–directed

• Excellent communication and presentation skills

• Retail or E-Commerce experience with focus on product data or search

• Experience creating designs for International audiences

• Experience delivering projects around the Asia Pacific region

• Experience of delivering projects within an Agile Scrum framework

• Delivered B2B and B2C projects

If this sounds like you, please send your CV to April@savvycreativeglobal.com​